Privacy Policy

Live Adventure (“LA“) operates liveadventure.co.za.

Live Adventure is committed to protecting the privacy of visitors to our website, subscribers to our newsletters, and those providing contact information. In addition, Live Adventure is opposed to unauthorized commercial e-mail delivery, otherwise known as spam.

If you have any questions or concerns regarding this Privacy and Spam Policy, or to report spam abuse, please send an e-mail to info@liveadventure.co.za. It is Live Adventure’s policy to respect your privacy regarding any information we may collect while operating our websites.

HOW YOUR PERSONAL INFORMATION MAY BE USED

Live Adventure collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.

Live Adventure’s purpose in collecting non-personally identifying information is to better understand how Live Adventure’s visitors use its website. From time to time, Live Adventure may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Live Adventure also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on liveadventure.co.za blogs/sites. Live Adventure only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Live Adventure may use your personal information in the following ways:

  • To operate and maintain the website;

  • To create your account, identify you as a user of the website, and customize the website to your account;

  • To send you promotional information, such as newsletters. Each e-mail newsletter will provide information on how to opt-out of future mailings by unsubscribing;

  • To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts;

  • To respond to your comments or inquiries;

  • To provide you with user support;

  • To track and measure website performance;

  • To process payment for purchases you make through Live Adventure;

  • To protect, investigate, and deter against unauthorized or illegal activity;

  • To review the effectiveness of our marketing programs and analyze other general demographic trends;

  • To notify you of new information or services that may be of interest to you; or,

  • To send promotional materials.

Live Adventure does not rent or sell your personally identifiable information with third-parties. We may, however, share your information with third-parties when we are authorized to share such information.

Third-party service providers

Live Adventure may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policy.

Tracking

Live Adventure uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns, clicks, and allow us to run tests to determine which pages result in the best actions. However, your personally identifiable information is not used by any of these tools. We use the following third-party service providers for tracking: Google Analytics: Privacy Policy.

Remarketing

Live Adventure uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, Live Adventure uses custom audiences based on e-mails of subscribers and customers. This allows us to present special offers for our products and services to you via Facebook. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing:

Facebook: Opt-out of Facebook remarketing here
Google: Opt-out of Google remarketing here

Contact Information and Website Support

We offer multiple ways to contact Live Adventure including contact forms, e-mails, and chat. If at any time, you attempt to contact us through a contact form, the information you provide will be stored on our servers.

Facebook Chat Widget: Privacy Policy.

Website Visitors

Live Adventure collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Live Adventure’s purpose in collecting non-personally identifying information is to better understand how Live Adventure’s visitors use its website. From time to time, Live Adventure may release non-personally-identifying information in the aggregate, e.g., by sharing results from a Live Adventure Facebook marketing campaign.
Live Adventure also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on liveadventure.co.za blogs/sites.

Live Adventure only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Live Adventure’s websites choose to interact with Live Adventure in ways that require Live Adventure to gather personally-identifying information. The amount and type of information that Live Adventure gathers depends on the nature of the interaction. For example, we ask visitors who sign up at liveadventure.co.za to provide a username and email address.

Those who engage in transactions with Live Adventure are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Live Adventure collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Live Adventure. Live Adventure does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Live Adventure may collect statistics about the behavior of visitors to its websites. Live Adventure may display this information publicly or provide it to others. However, Live Adventure does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Live Adventure discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Live Adventure’s behalf or to provide services available at Live Adventure’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Live Adventure’s websites, you consent to the transfer of such information to them.

Live Adventure will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Live Adventure discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Live Adventure believes in good faith that disclosure is reasonably necessary to protect the property or rights of Live Adventure, third parties or the public at large.

If you are a registered user of a Live Adventure website and have supplied your email address, Live Adventure may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Live Adventure and our products or services. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Live Adventure takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Live Adventure uses cookies to help Live Adventure identify and track visitors, their usage of Live Adventure website, and their website access preferences. Live Adventure visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Live Adventure’s websites, with the drawback that certain features of Live Adventure’s websites may not function properly without the aid of cookies.

Business Transfers

If Live Adventure, or substantially all of its assets, were acquired, or in the unlikely event that Live Adventure goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Live Adventure may continue to use your personal information as set forth in this policy.

RIGHTS RELATED TO YOUR PERSONAL DATA

Opt-out: You may opt-out of future e-mail communications by following the unsubscribe links in our e-mails. You may also notify us at info@liveadventure.co.za to be removed from our mailing list.
Access: You may access the personal information we have about you by submitting a request to info@liveadventure.co.za
Amend: You may contact us at info@liveadventure.co.za to amend or update your personal information.
Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to info@liveadventure.co.za

Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.

CHILDREN’S INFORMATION

Live Adventure does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that Live Adventure has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at info@liveadventure.co.za and we will use our best efforts to promptly remove such information from our records.

SPAM POLICY

Live Adventure is strongly opposed to spam. We will only send e-mail to users that have explicitly requested to receive an e-mail from Live Adventure. Examples may include:

  • Opt-in subscribers to theLive Adventure Newsletter

  • Users that complete a contact form

  • All communication will be related and relevant to what you have requested.

WEB LINKS

Occasionally, Live Adventure contains links to other sites. Please be aware that Live Adventure is not responsible for the privacy practices or the content of such other sites. We encourage our users to be aware when they leave our site to read the privacy and spam policies of each and every website that collects personally identifiable information. This Privacy and Spam Policy applies solely to information collected by Live Adventure.

HOW DO I CONTACT Live Adventure?

If you have any further questions or comments regarding the Live Adventure website or this Privacy and Spam Policy, you may contact info@liveadventure.co.za